Becoming the Supervisor

Achieving Your Company’s Mission and Building Your Team

A book by Hugh R. Alley, P.Eng.

For front line leaders and those who manage them, Becoming the Supervisor offers insight into the 5 core skills that every front-line leader / supervisor requires. It also shows how, using the everyday challenges of the workplace, a manager can develop those skills in their team. With questions for reflection after most chapters, and filled with practical methods from 30 years of experience, this book is the ideal starting place for people new to a supervisory role, and for the people who manage them.


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Very enjoyable read, with ideas that can be implemented quickly in any company.
Paul D. Hill, Manager of Continuous Improvement, Cosma Canada US. A Division of Magna International
A great read, a great story, great lessons, and powerful learning for new and experienced supervisors. I couldn’t wait to see how it ended.
Anne C. Graham, #1 Best Selling Author – Profit in Plain Sight


Engaging and inspiring, Hugh’s practical ideas about leadership and continuous improvement will make a difference.


Practical daily supervisor skills that make the front-line leaders’ job easier, and improve performance for the organization.


Improve operational performance, sustainable continuous improvement, and build your team. Practical, lasting gains in 3-6 months.

About the Author

Work should be good… people should go home feeling like their effort made a difference. The best way for me to make that happen is to improve the supervisory skills of front-line leaders. I hope people see their work in a new way after I’ve worked with them.
My schooling was eclectic: systems design engineering, resource economics, and divinity. My work has been eclectic too; mining, steel, yacht design, pump repair, government agencies, consulting and more. And I’ve trained almost 1,000 supervisors.